Terms Of Service

Welcome to Kasreen, your premier online store for exquisite jewelry. These Terms of Service outline the terms and conditions that govern your use of our website and services. By accessing or using Kasreen, you agree to comply with these terms. Please read them carefully.

1. General Terms:
   a. Age Requirement: You must be at least 18 years old or the legal age in your jurisdiction to use our services.
   b. Account Responsibility: You are responsible for maintaining the confidentiality of your account information and ensuring that it is up-to-date and accurate.
   c. Prohibited Activities: You agree not to engage in any illegal, fraudulent, or unauthorized activities while using our website or services. This includes but is not limited to unauthorized access, data mining, or any action that may disrupt the functionality or security of our website.

2. Product Information and Pricing:
   a. Product Descriptions: We strive to provide accurate and detailed product descriptions. However, we do not warrant that the descriptions or other content on our website are error-free, complete, or current.
   b. Pricing: All prices on our website are listed in the applicable currency and are subject to change without notice. Any promotional offers or discounts are valid for the specified period and may have certain restrictions or conditions.

3. Order Acceptance and Payment:
   a. Order Confirmation: Once you place an order, you will receive an order confirmation email. This email serves as acknowledgment of your order but does not guarantee acceptance.
   b. Payment: We accept various payment methods, including credit cards, debit cards, and other secure payment options. By providing your payment information, you authorize us to charge the specified amount.

4. Shipping and Delivery:
   a. Shipping Policy: Our shipping policy, including estimated delivery times and fees, is outlined separately on our website. Please refer to our Shipping Policy page for more details.
   b. Delivery: We strive to deliver your orders within the estimated timeframe. However, please note that delivery times may vary due to factors beyond our control, such as customs clearance or unforeseen delays.

5. Returns and Refunds:
   a. Refund Policy: We have a separate refund policy that outlines the conditions and procedures for requesting a refund. Please refer to our Refund Policy page for more details.
   b. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support team immediately for assistance.

6. Intellectual Property:
   a. Ownership: The content, design, and intellectual property on our website, including trademarks, logos, images, and text, are the property of Kasreen and protected by applicable copyright and intellectual property laws.
   b. Limited License: We grant you a limited, non-exclusive, and non-transferable license to access and use our website and services for personal, non-commercial purposes. You may not modify, reproduce, distribute, or exploit any content without our prior written consent.

7. Limitation of Liability:
   a. Indemnification: You agree to indemnify and hold Kasreen, its affiliates, and employees harmless from any claims, damages, losses, or liabilities arising out of your use of our website or services, or any violation of these Terms of Service.
   b. Limitation of Liability: In no event shall Kasreen be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services.

8. Governing Law and Dispute Resolution:
   a. Governing Law: These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which we operate.
   b. Dispute Resolution: Any disputes arising out of or relating to these Terms of Service shall be resolved through negotiation and, if necessary, through arbitration or litigation in accordance with applicable laws.

9. Modifications to the Terms:
   We reserve the right to modify or update these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for any updates.

10. Contact Us:
    If you have any questions, concerns, or feedback regarding these Terms of Service, please contact our customer support team. We will be happy to assist you and address any concerns you may have.

Thank you for choosing Kasreen. We value your trust and are committed to providing you with a secure and enjoyable shopping experience.