Privacy Policy

At Kasreen, we are committed to protecting the privacy and personal information of our valued customers. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our online store. We encourage you to read this policy carefully to understand how we handle your data.

1. Information We Collect:
   When you visit our website or make a purchase, we may collect certain information from you, including:

   • Personal Information: This may include your name, email address, shipping address, billing address, and contact number.
   • Payment Information: We may collect payment details, such as credit card information, to process your transactions securely. However, please note that we do not store your payment information on our servers. It is processed and encrypted by our trusted payment service providers.
   • Order History: We retain information about your past purchases, including details of the products you have ordered.

2. Use of Information:
   We utilize the collected information for the following purposes:

   • Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery.
   • Customer Support: We may use your contact information to respond to your inquiries, provide assistance, and address any concerns you may have.
   • Personalization: With your consent, we may use your information to personalize your shopping experience, recommend products, and provide tailored promotions or offers.
   • Communication: We may send you transactional emails, such as order confirmations, shipping notifications, and customer service updates. We may also send you promotional emails or newsletters if you have opted to receive them. You have the option to unsubscribe from marketing communications at any time.
   • Improving Our Services: We analyze customer data to enhance our website, optimize product offerings, and improve the overall user experience.

3. Data Security:
   We prioritize the security of your personal information. We employ industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your data. We use secure socket layer technology (SSL) to encrypt sensitive information during transmission. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Third-Party Disclosure:
   We do not sell, trade, or transfer your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as shipping carriers and payment processors. These service providers are obligated to keep your information confidential and use it solely for the purpose of providing their services to us.

5. Cookies and Tracking Technologies:
   We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you navigate our website. Cookies enable us to remember your preferences, track your orders, and provide personalized content. You have the option to disable cookies in your browser settings, but please note that it may affect your user experience on our website.

6. External Links:
   Our website may contain links to external websites or resources. Please note that we are not responsible for the privacy practices or content of such third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

7. Children's Privacy:
   Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take appropriate steps to remove the information from our records.

8. Changes to the Privacy Policy:
   We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we handle your information.

9. Contact Us:
   If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact our customer support team. We will be happy to assist you and address any concerns you may have.

Thank you for choosing Kasreen. We value your trust and are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.